Contact Us

This notice sets out the practical rules that apply when you shop with us.

How to reach us

Reach our support team with questions approximately orders, delivery, returns, exchanges, payments, accessibility, or privacy. Include an order number when applicable, but do not send full payment-card details.

Customer service hours

Support is available Monday to Friday, 9:00 AM–5:00 PM local time. Urgent delivery concerns should include the tracking number and a concise description of the issue.

Contact details

Store: The Ordinary
Email: Support@Theordiuaryo.shop
Phone: (414) 954-9544
Postal address: 369 Anderson St, Pittsburgh, Pennsylvania, 15212, United States